SILVERSHOP

Photos

Reviews of SILVERSHOP

•  

  David Added May 11, 2021

  ★ ★ ★ ★ ★
  The ladies at Silvershop Robina were excellent- pro active, knowledgeable, helpful. They were not pushy, gave me space to just look, really helped with selection, and beautifully wrapped one item as a gift. I’m not a lover of shops or shopping, but the ladies made it a productive and happy experience. Thank you team.
•  

  Dagmar Lak Added February 10, 2021

  ★ ★ ★ ★ ★
  Genuine, friendly staff always make my visit as pleasant as possible. Always happy to help and they always DO! They really look after their customers and their product knowledge is amazing!
•  

  Riccardo Ellero Added February 09, 2021

  ★ ★ ★ ★ ★
  My Girlfriend and I went to the Silvershop Robina three times. We loved the shop, the jewellery and the customer service, especially Marcela. They care for guests wishes and for what people like and they make you feel comfortable in taking any decision.
•  

  Emma Stopher Added February 09, 2021

  ★ ☆ ☆ ☆ ☆
  I went here last night with my boyfriend (Robina store) and it was understandably a little busy, however, we waited 20 minutes to even get a simple "hello" or to have a staff member even acknowledge us. Being a tiny store, this isn't really plausible. We knew what we wanted to look at as soon as we came in. When one of the staff members was done serving another customer, she walked over to another staff member and started having a chat about her rings. When we were finally acknowledged, they simply opened the cabinet for us and got out the necklace for us to view and then walked away to serve someone else. We realised it wasn't what we wanted so we put the necklace back on the stand and my partner tried to catch a staff members eye to hand the necklace stand back (to put in the cabinet). Since nobody was acknowledging us, he politely interrupted a staff member serving someone and set the stand down in front of her to give back, which she LAUGHED at and looked at him awkwardly. Nobody even thanked us or asked if we needed any extra help, definitely will keep going to the pacific fair store, as the service here was just laughable.
•  

  N Taylor Added February 08, 2021

  ★ ★ ★ ★ ★
  Thanks again to the amazing staff at the Silvershop Robina! It is always a pleasure to visit this store. They went out of their way to find exactly what I was looking for (even when it was out of stock after the busy Christmas period) and they arranged to have it sent directly to my door. Thanks girls
•  

  Mercia Muhlbauer Added February 02, 2021

  ★ ☆ ☆ ☆ ☆
  First ever bad review I’m leaving for anyone. Bought a Silver ball bracelet from the silver shop $359 about 5 years ago. I fully understand it’s not under warrantee any longer. Just need it to be fix which one of the staff members told me previously to bring it in and they can send it away. (I would pay for everything which I had no problem with). Marcella, the manager tried every excuse not to help me. I can even understand that they might not have the same size silver ball but I suggested maybe two smaller balls on the silver chain. I suggested another clasp. Even any other colour ball. Marcella just refuse to help me in any way. Very disappointed... Shocking customer service.

Add review

Questions & Answers

1. What is the phone number for SILVERSHOP

2. Where is SILVERSHOP located?

3. Is there a primary contact for SILVERSHOP

4. What is the web address (URL) for SILVERSHOP